Support

Frequently Asked Questions

Find answers to common questions about our products, customization, and shipping.

Frequently Asked Questions

Products

What teeth whitening products do you supply?

We supply teeth whitening kits, gel syringes and pens, whitening strips, whitening powder, toothpaste, toothbrushes, anti-snoring belts, and other personal care products.

Are your whitening strips easy to use?

Yes. Simply apply the strip to your teeth and press lightly to fit. They are designed for easy at-home use.

Will my teeth become spotted after using your strips?

No. Just press the strips tightly to make them fit your teeth well — there will be no spotting after treatment.

How long until my teeth become whiter?

Generally, teeth whiten by 5 shade grades. Due to differences in age, eating habits, and natural dental conditions, results vary. Most users see results within 1–2 weeks of consistent use.

How long does the whitening effect last?

Generally around 6 months. We suggest regular whitening treatments to maintain the effect longer.

What is the difference between blue and red LED light?

Blue LED light accelerates the whitening process and activates the whitening gel. Red LED light helps soothe gum sensitivity and promotes tissue recovery. Many kits include both for a more complete treatment.

OEM / ODM

Do you offer OEM/ODM services?

Yes. We offer full OEM/ODM services — from formula customization and product design to packaging and branding. Contact us with your requirements and we will provide a tailored solution.

What is your minimum order quantity (MOQ)?

MOQ varies by product. Contact us for a specific quote — we are flexible and can accommodate both small test orders and large-scale production runs.

Do you offer free samples?

Yes, we offer free product samples. Contact us to request samples for quality evaluation.

What certifications do you hold?

Our products are tested by SGS, FDA-registered, and BSCI-audited, and comply with European and ISO safety regulations.

Orders & Shipping

What is your lead time?

Standard orders: 7–15 business days. Custom OEM orders: 3–6 weeks depending on complexity. Contact us for specific timelines.

What shipping methods do you offer?

We ship via air freight (3–7 days), sea freight (3–5 weeks), and express courier (DHL/FedEx/UPS). We support delivery to the USA, Europe, LATAM, Middle East, Southeast Asia, and Africa.

Still have questions? Contact us — we typically respond within 24 hours.

Still Have Questions?

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