Tell Us About Your Brand
Share your idea, product needs, or questions. We'll get back to you within 12 hours — real person, no ticket queues.
✓ Reply within 12 hours
✓ Free samples
✓ Worldwide shipping
Send Us a Message
Tell us what you're working on. A real person will reply within 12 hours.
Trusted by brand builders in 50+ countries
10+
Years Experience
50+
Countries Served
200+
Custom Formulas
9
Certifications
What Happens After You Click Send
No black box. Here's exactly what to expect.
1
Within 12 Hours
A real person — not a bot — reads your message and replies. Weekends included.
2
Within 3 Days
You'll get a personalized quote with product recommendations tailored to your brand idea.
3
From There
We send samples, start your custom design, and you're on your way to launching.
Questions, Answered
The things our customers most often ask us — before they reach out.
What's your minimum order quantity?
We don't have a minimum. You can start with as few units as you need — perfect for testing your market before scaling up. This is one of the reasons small brands choose us.
Can I get samples before placing an order?
Yes, always. We send real physical samples before you commit to production. Typical sample delivery is 3-5 business days depending on your location. We cover sample shipping for most serious inquiries.
Do you charge for packaging or product design?
No. Packaging design, label design, graphic design, and even product videos are all included when you work with us. No hidden design fees.
What's the typical production and shipping timeline?
From a confirmed order to shipment, typical production is 7-15 days depending on product type and order volume. We handle global logistics and customs documentation. Rush production is available for time-sensitive launches.
Do you ship worldwide?
Yes. We ship to sellers in 50+ countries worldwide. We handle full logistics including customs documentation, and work with reliable freight partners for both air and sea shipping.
Can I customize the product formula, not just packaging?
Absolutely. Our R&D chemists can develop custom formulations based on your target market — vegan, peroxide-free, PAP, formulated for sensitive teeth, multiple flavors, and more. Custom R&D typically adds 2-3 weeks to timeline but gives you a product that's uniquely yours.
Visit Our Office
Located in the heart of Shenzhen's business district. We welcome customer visits with prior appointment.
📍 Address
Rm 2012, Hualian Bldg.
No.2008 Shennan Middle Road
Futian District, Shenzhen
518031, China
No.2008 Shennan Middle Road
Futian District, Shenzhen
518031, China
🕐 Business Hours
Monday – Friday
9:00 AM – 6:00 PM (China Standard Time, GMT+8)
9:00 AM – 6:00 PM (China Standard Time, GMT+8)
✈️ Nearest Airport
Shenzhen Bao'an International (SZX)
~45 minutes by taxi
~45 minutes by taxi